i-gis.com Frequently Asked Questions

For your convenience we regularly put together some answers to frequently asked questions from interested visitors and customers.

1. What are 'eTuorials'?
2. What's the difference between eBooks and eTutorials?
3. What are the requirements to run your eTutorials?
4. Are your products free?
5. How can I purchase your eBooks?
6. How save is it to purchase from you?
7. How do you create your eBooks and eTutorials?
8. How do I install your eBooks and eTutorials?
9. Can I run the eBook/eTutorial on more than one machine?
10. Can I install the data on more than one machine?
11. May computer crashed, now the password is no longer valid for my eBook on the new installation - what should I do?
12. What is Idrisi?
13. Do also I get data with the PDF versions or your eBooks/eTutorials?
14. What's the 'ESBN' number?

1. What are 'eTutorials'?
The main focus of the products we are offering so far is on special GIS analysis concepts, e.g. spatial interpolation, terrain analysis. We do so by giving a combined theory + practice introduction which could also be entitled as 'eBook' but more often has the form of a tutorial. Because it is eletronical, we call it 'eTutorial'. [top]

2. What's the difference between eBooks and eTutorials?
'eBooks' are generally less interactive. Our currenct available products are somewhat more interactive in that you are required to response to questions like in a course. But we do not make a sharp differentiation, so you might read eBook or eTutorial for the same product. [top]

3. What are the requirements to run your eTutorials?
This depends on the version you purchase:

• If you choose the Activ E-Book version, then you need Microsoft Windows 95/98/NT/Me/2000/XP and Internet Explorer 4+ installed on your machine.
• If you prefer the PDF format, you'll need a PDF reader (e.g. Adobe Reader). [top]

4. Are your products free?
No. You can however download them for free (the Activ E-Book versions), but only some parts are unlocked. To access all parts and get the data download link, you will have to purchase an individual password. [top]

5. How can I purchase your eBooks?

• Activ E-Book versions: you must download the eBook first in order to purchase it! When you enter a locked page, you are redirected to the ORDER NOW page, from where you can buy a password via ClickBank or PayPal (both SSL-secured, creditcards, online checks). Immediately after you successfully submitted the payment, you will receive your password right within your eBook. So you can unlock your eBook and gain access to the accompanying data within a few minutes! The following table show the 7 steps for a purchase via ClickBank in detail, the PayPal purchase is similar (click on the images to get a larger view): [top]

Step 1	Step 2	Step 3
Step 4	Step 5	Step 6
Step 7

• PDF versions: buy directly from our Buy PDF Versions page. [top]

6. How save is it to purchase from you?
The purchase process is done via the well-known accounting service companies www.clickbank.com and www.paypal.com through secure SSL-connection. The steps 2, 3 and 4 in the purchase process as shown above are in fact webpages driven by ClickBank (or PayPal). [top]

7. How do you create your eBooks and eTutorials?
We use the software Activ E-Book Compiler: HTML, Word, Powerpoint, ... documents can be packaged into a single executable (*.exe) file, security options allow for password and/or expiry settings and much more.

For your convenience we create also PDF versions which are less interactive, thus we sell them for lesser money. [top]

8. How do I install your eBooks and eTutorials?
No installation process is required - simply download the file and save it to some place on your computer. To start, doubleclick on the file in the explorer. [top]

9. Can I run the eBook/eTutorial on more than one machine?

• Activ E-Book version: no, you can't, because the password your purchased is valid only for the computer from where you purchased the product. If you need to install the eBook/eTutorial on more than one machine, you have to purchase the number of required passwords. Please contact our sales divison (sales@i-gis.com) in case of higher volume licenses (5+) or site licenses (unlimited).
• PDF versions: yes, you can put them on more than one machine. [top]

10. Can I install the data on more than one machine?
Yes, you can. The data are not secured. [top]

11. May computer crashed, now the password is no longer valid for my eBook on the new installation - what should I do?
Please send us (support@i-gis.com) your Order Nr. (Step 4 from the purchase process), Name, Email and date of purchase. We will then send you instructions on how to recover your password. [top]

12. What is Idrisi
Idrisi is a raster based GIS/Image Processing software created by the ClarkLabs. It has big strength in specialized spatial analysis procedures. Read more about them on their webpages: www.clarklabs.org [top]

13. Do also I get data with the PDF versions or your eBooks/eTutorials?
Yes, you will get access to the data from the PDF versions too!

14. What's the 'ESBN' number?
This is a special feature from Activ E-Book Compiler: each eBook title receives its unique serial number. But there is no central database, where all eBooks created by this software would be listed like with the ISBN number.

home ¦ catalog ¦ downloads ¦ buy PDF ¦ faq ¦ disclaimer Create your own E-Books - try it free! ©2003 i-gis, last modified on 2-oct-03